integration into case management software

Get help from other users here.

Moderators: Contributor, Developer

integration into case management software

Postby blavoie » Jun 28, 2017 3:23 pm

We are evaluating a Technical support case management application called ReadyDesk and it's capable of pushing case data to a given URL. Since the products we produce and support have software on them, I would like to have ReadyDesk push case data to Mantis when a support ticket it opened and the issue pertains to a software bug. At a minimum a case number and product ID is acceptable for entry into the Mantis system.

Is there a way of doing this with Mantis? I'm hoping someone in the forum has been successful in doing this and can point me in the right direction.
blavoie
 
Posts: 1
Joined: Jun 28, 2017 3:10 pm

Return to Help

Who is online

Users browsing this forum: No registered users and 16 guests