How can i send reminder and note on mantis 2.5?

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How can i send reminder and note on mantis 2.5?

Postby Ancy » Jun 30, 2017 6:15 am

Dear All,

As i am struggling with email reminder for each user , can anyone help me out?
Ancy
 
Posts: 28
Joined: Jun 30, 2017 6:10 am

Re: How can i send reminder and note on mantis 2.5?

Postby atrol » Jun 30, 2017 6:34 am

I don't understand what you want.
Can you describe step by step what you do, what you get and what you expect to get?
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atrol
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Re: How can i send reminder and note on mantis 2.5?

Postby Ancy » Jun 30, 2017 7:11 am

Thanks for replying.

Is there any possibility to make use of 'Note' and 'send Reminder' otion in Mantis 2.5 ?
This means, how can i send note or reminder to other user ?

I have upgraded mantis from 1.1.7 to 2.5 .So i have all the detials of current users.But Currently i am facing anissue like, i am not able to Trigger the email alerts to others.

Please let me know whether i should give you more Details on this?
Ancy
 
Posts: 28
Joined: Jun 30, 2017 6:10 am

Re: How can i send reminder and note on mantis 2.5?

Postby atrol » Jun 30, 2017 10:59 am

I still do not understand where you get the problem as you did not describe the steps of what you do.
Something like:

1. Click on button "Send Reminder" when viewing an issue
2. Mark the users in the list you get on the next page in field "To" of section "Send a reminder"
3. Enter your reminder message in the text field, right beside the user list
4. Click "Send" button
Please use Search before posting and read the Manual
Use Mantis2Go to try MantisBT on Windows or to reproduce issues
atrol
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Re: How can i send reminder and note on mantis 2.5?

Postby Ancy » Jul 03, 2017 12:04 am

how can enable this service in backend ? As in from server , how can i enable the email service?
Ancy
 
Posts: 28
Joined: Jun 30, 2017 6:10 am

Re: How can i send reminder and note on mantis 2.5?

Postby Ancy » Jul 03, 2017 3:24 am

As in i an getting below eeror when i triger any remider

APPLICATION ERROR #200
A required parameter to this page (bug_id) was not found.
Ancy
 
Posts: 28
Joined: Jun 30, 2017 6:10 am

Re: How can i send reminder and note on mantis 2.5?

Postby Ancy » Jul 03, 2017 3:58 am

As if , i cabn see below error

Text column cookie_string of type varchar(64) on table mantis_user_table is using UTF-8 collation
Text column cookie_string of type varchar(64) on table mantis_user_table is using latin1_swedish_ci collation where UTF-8 collation is required.
Ancy
 
Posts: 28
Joined: Jun 30, 2017 6:10 am

Re: How can i send reminder and note on mantis 2.5?

Postby Ancy » Jul 04, 2017 4:46 am

I have changed the charecter set and now its working.But still the emails are in queue.Itried to set up a cronjob for this.But still it doesn't pick up.can anyone help me to figure why the emails are still in the queue.
I followed below url, but its not working for me.

http://www.mantisbt.org/wiki/doku.php/m ... il_queuing :x
Ancy
 
Posts: 28
Joined: Jun 30, 2017 6:10 am

Re: How can i send reminder and note on mantis 2.5?

Postby atrol » Jul 04, 2017 5:33 am

Run admin/check/index.php
Maybe you get some errors and/or warnings that help to find the issue.
Please use Search before posting and read the Manual
Use Mantis2Go to try MantisBT on Windows or to reproduce issues
atrol
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Posts: 6462
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Location: Germany

Re: How can i send reminder and note on mantis 2.5?

Postby Ancy » Jul 04, 2017 5:39 am

it says like below.

I have changed the path of core, lang and scripts.but it nade the entire mantis to go down.

Can you please help me to figure out whether i shoould setup any cronjobs for this?
All emails are stuck in queue.
I tried below url, but it didn't work as well.
Attachments
mantis.PNG
mantis.PNG (88.51 KiB) Viewed 766 times
Ancy
 
Posts: 28
Joined: Jun 30, 2017 6:10 am

Re: How can i send reminder and note on mantis 2.5?

Postby atrol » Jul 04, 2017 3:05 pm

Check if there are any errors or warnings in web server logs.
Please use Search before posting and read the Manual
Use Mantis2Go to try MantisBT on Windows or to reproduce issues
atrol
Site Admin
 
Posts: 6462
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: How can i send reminder and note on mantis 2.5?

Postby Ancy » Jul 25, 2017 5:02 am

For Mantis2.5.0, we can enable the email notoification by configuring it in the configuration option in the web.And Change the char to UTF8.
Ancy
 
Posts: 28
Joined: Jun 30, 2017 6:10 am

Re: How can i send reminder and note on mantis 2.5?

Postby Ancy » Aug 04, 2017 8:27 am

https://support.mantishub.com/hc/en-us/articles/115000573366-Verbose-and-non-Verbose-email-notifications
Confige with above page.Everything will work fine.i am now with the Email reporting Plugin. I am literally stuck .Becuase there is no step by step guide on how to proceed this?

0.10.1 DEV.
I have installed it in debain8,mysql 5.1, php7.0.1. I have installed the plugin in the interface.But now i am stuck with the configuartion.Where should i begin? Where should i see the error logs?
Have a nice weekend .
Ancy
 
Posts: 28
Joined: Jun 30, 2017 6:10 am


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